Shipping policy
SHIPPING POLICY
Shipping Methods & Delivery Times We offer reliable shipping services to ensure your order reaches you safely and on time. All orders are processed within 1-2 business days and shipped via trusted carriers including DHL and UPS with tracking numbers provided.
Domestic Shipping (United States)
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- Free shipping available on orders over $50
International Shipping We ship to select international destinations. International customers can pay in their local currency using local payment methods. Delivery times vary by location:
- Canada: 5-10 business days
- International: 7-14 business days
Shipping Costs Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight. All applicable duties and taxes for international orders are calculated and collected at checkout - you won't need to pay additional fees upon delivery.
Order Processing Orders are processed Monday through Friday, excluding holidays. Orders placed after 2 PM EST will be processed the next business day. You'll receive a confirmation email with tracking information once your order ships.
Shipping Restrictions We currently ship to most locations within the United States and select international countries. Some remote areas may have extended delivery times or additional shipping charges.
Lost or Damaged Packages If your package is lost or damaged during transit, please contact us immediately. We'll work with the carrier to resolve the issue and ensure you receive your order.
Contact Information For shipping questions or concerns, please contact our customer service team. We're here to help ensure your shopping experience is smooth from order to delivery.